KNOWLEDGE AND COMPLIANCE WITH PHARMACEUTICAL REGULATIONS. A COMPARATIVE STUDY BETWEEN FRANCHISED AND INDEPENDENT PHARMACIES
Keywords:
pharmacy, permit, inventory, researchAbstract
DOI: https://doi.org/10.46296/yc.v10i19.0923
Abstract
This mixed research analyzed the level of knowledge and compliance with pharmaceutical regulations in franchised and independent pharmacies in Chone, Ecuador. Drugstores play an essential role in providing medications with high quality standards. This implies that the personnel in charge, together with the shift collaborators, must comply with the requirements of pharmaceutical services and administrative preparation, which involve sales and customer service. This research was carried out between January and April 2025 in Chone, Manabí. Therefore, a descriptive, comparative, and explanatory field research was applied, including a survey model to 54 establishments and an observation form by convenience, achieving more information from both pharmacies. The results of the surveys and observation sheets show that independent pharmacies have a smaller establishment than franchised pharmacies and, therefore, the supply of products is lower, which would mean that the number of employees is lower compared to franchised pharmacies. More than 50% of the pharmacy staff have knowledge about the regulations for the control and operation of pharmaceutical establishments, including the good practices regulations and the pharmacy administration manual. In this way, it was possible to corroborate that they have the ARCSA operating permit, Municipal patent, Fire Department operating permit, and in some cases the Single Taxpayers Registry. It is concluded that both independent and franchised pharmacies comply with the records and authorization to operate legally.
Keywords: pharmacy, permit, inventory, research.
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