PROCESS MANAGEMENT AS A TOOL FOR FINANCIAL SUSTAINABILITY IN MANTA'S TRANSPORTATION COMPANIES
Keywords:
process management, financial sustainability, transportation, SMEs, circular economy, digitalization, operational efficiencyAbstract
DOI: https://doi.org/10.46296/yc.v9i16.0675
Abstract
The objective of this research is to determine how process management contributes to the financial sustainability of heavy-duty transport companies in the city of Manta. To this end, we propose to characterize the current process management practices applied by heavy-duty transport companies in the city of Manta, identify the opportunities and threats perceived by companies in the sector with respect to process management, control, and operational efficiency, and analyze whether the application of process management improves financial sustainability and profitability indicators in Manta's transport companies. The article explores process management as a strategic tool to improve financial viability in heavy-duty transport companies in Manta. which, through a design that opts for a mixed approach, describes: the characterization of sector practices, the assessment of risks and opportunities and their scope for efficiency, profitability, and reduction of operating costs, with digitalization, the circular economy, and corporate social responsibility as elements to transform models towards sustainable approaches, despite the fact that the results collected show an incipient and heterogeneous process management, with weaknesses around periodic review, task responsibility, and the perception of impact on profitability. The relationship between operational efficiency and the reduction of errors or costs is found to be statistically insignificant, so an organizational culture trained in processes and the use of management technologies is necessary. In this way, the article concludes by demonstrating that, although countries present good practices, most have not systematically addressed the mixed approach to process management in their financial strategy.
Keywords: process management, financial sustainability, transportation, SMEs, circular economy, digitalization, operational efficiency.
Downloads
References
Ahmad, R. W., Hasan, H., Jayaraman, R., Salah, K., & Omar, M. (2021). Blockchain applications and architectures for port operations and logistics management. Research in Transportation Business & Management, 41, 100620.
Bartolacci, F., Paolini, A., Quaranta, A. G., & Soverchia, M. (2018). Assessing factors that influence waste management financial sustainability. Waste management, 79, 571-579.
Burca, V., Bogdan, O., Bunget, O.-C., & Dumitrescu, A.-C. (2024). Corporate financial performance vs. corporate sustainability performance, between earnings management and process improvement. Sustainability, 16(17), 7744. https://doi.org/10.3390/su16177744
Christen, R. P. (2019). Keys to financial sustainability. In Strategic issues in microfinance (pp. 183-196). Routledge.
Cunha, F. A. F. D. S., Meira, E., & Orsato, R. J. (2021). Sustainable finance and investment: Review and research agenda. Business Strategy and the Environment, 30(8), 3821-3838.
Czvetkó, T., Kummer, A., Ruppert, T., & Abonyi, J. (2022). Data-driven business process management-based development of Industry 4.0 solutions. CIRP journal of manufacturing science and technology, 36, 117-132.
Ganbold, O., Matsui, Y., & Rotaru, K. (2021). Effect of information technology-enabled supply chain integration on firm's operational performance. Journal of enterprise information management, 34(3), 948-989.
Giovanni, P., & Cariola, A. (2021). Process innovation through industry 4.0 technologies, lean practices and green supply chains. Research in Transportation Economics, 90, 100869.
Hrouga, M., Sbihi, A., & Chavallard, M. (2022). The potentials of combining Blockchain technology and Internet of Things for digital reverse supply chain: A case study. Journal of Cleaner Production, 337, 130609.
Iyer, L. S. (2021). AI enabled applications towards intelligent transportation. Transportation Engineering, 5, 100083.
Jamwal, A., Agrawal, R., Sharma, M., Kumar, V., & Kumar, S. (2021). Developing A sustainability framework for Industry 4.0. Procedia CIRP, 98, 430-435.
Jordão, R. V. D., & Almeida, V. R. D. (2017). Performance measurement, intellectual capital and financial sustainability. Journal of Intellectual Capital, 18(3), 643-666.
Musleh Al-Sartawi, A. M., Hussainey, K., & Razzaque, A. (2022). The role of artificial intelligence in sustainable finance. Journal of Sustainable Finance & Investment, 1-6.
Ochoa, M. E. C., & Gavilanes, G. D. L. N. R. (2024). Gestión financiera y rentabilidad del sector manufacturero de muebles cuencanos-Ecuador, período 2018-2021. Telos: Revista de Estudios Interdisciplinarios en Ciencias Sociales, 26(1), 133-149.
Ortíz-Fernandez, J., Baldeón-Tovar, M., Medina-Pelaiza, L., Ortíz-Huamán, C., & Godiño-Poma, M. (2024). Gestión por procesos en las empresas. Una revisión sistémica. Gestionar: revista de empresa y gobierno, 4(1), 7-22.
Pushpamali, N. N. C., Agdas, D., Rose, T. M., & Yigitcanlar, T. (2021). Stakeholder perception of reverse logistics practices on supply chain performance. Business Strategy and the Environment, 30(1), 60-70.
Rakhmanberdiev, R., Gulamov, A., Masharipov, M., & Umarova, D. (2022, June). The digitalization of business processes of railway transport of the Republic of Uzbekistan. In AIP Conference Proceedings (Vol. 2432, No. 1). AIP Publishing.
Santarek, K., Dao, M. T. H., & Minh, D. T. (2022). Factors impacting effectiveness of R-logistics activities at supermarkets in Vietnam. International Journal of Multidisciplinary Research and Growth Evaluation, 3(1), 217-223.
Schwab, L., Gold, S., & Reiner, G. (2019). Exploring financial sustainability of SMEs during periods of production growth: A simulation study. International Journal of Production Economics, 212, 8-18.
Sunio, V., Argamosa, P., Caswang, J., & Vinoya, C. (2021). The State in the governance of sustainable mobility transitions in the informal transport sector. Research in transportation business & management, 38, 100522.
Tipu, S. A. A. (2022). Organizational change for environmental, social, and financial sustainability: A systematic literature review. Review of Managerial Science, 16(6), 1697-1742.
Vallejos, P. P. C., & Saavedra, B. R. (2023). Aplicación del enfoque gestión por procesos para el fortalecimiento del liderazgo educativo en una institución educativa. Hacedor-AIAPÆC, 7(2), 155-164.
Villacres-Guato, G. A., Romero-Fernández, A. J., & Gallegos-Riofrío, R. X. (2022). Gestión de proceso de ventas para el mejoramiento de la rentabilidad. CIENCIAMATRIA, 8(15), 154-171.
Zabolotnyy, S., & Wasilewski, M. (2019). The concept of financial sustainability measurement: A case of food companies from Northern Europe. Sustainability, 11(18), 5139.
Published
How to Cite
License
Copyright (c) 2025 REVISTA CIENTÍFICA MULTIDISCIPLINARIA ARBITRADA YACHASUN - ISSN: 2697-3456
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
