MANAGEMENT STRATEGIES FOR IMPROVING THE WORKING CONDITIONS OF THE MUNICIPAL PUBLIC COMPANY OF DRINKING WATER AND SANITARY SEWERAGE OF JIPIJAPA

Abstract

DOI: https://doi.org/10.46296/yc.v9i16.0579

The proposed research was born with the objective of determining administrative management strategies for improving the work performance of the public company of Drinking Water and Sanitary Sewerage of Jipijapa, with the purpose of the adoption of administrative management strategies by the departmental heads in the company where it can result in a significant improvement in work performance. This company is responsible for providing drinking water services in both urban and rural areas of the canton and its surrounding parishes, it should be noted that this Public Company is financed through monthly collections from users of the service. The results of the research indicate that 84% of the company's staff have developed skills in each department, likewise 52% of respondents consider that administrative management strategies will help improve staff performance, which generates a good work environment and an efficient application of control standards that have allowed to carry out the selection of strategies in an excellent way. The methodology applied in this study focused on the combination of two aspects. The first approach referred to qualitative data, through the collection and analysis of subjective data using a survey. The second approach was quantitative information, which focused on the statistical measurement of the data and the analysis of objective data. Likewise, a primary source of information was used with bibliographic data, allowing the combination of the depth and richness of qualitative data with the precision and generalization of quantitative data.

Keywords: administrative management, job performance, strategies, collections, developed competencies.